Frequently Asked Questions
Everything you need to know about PicoPayd and our API services.
Getting Started
What is PicoPayd?
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PicoPayd is an API marketplace offering production-ready utility services optimized for AI agents and modern LLM pipelines. We provide email validation, phone verification, document processing, and more—all accessible via simple REST APIs.
How do I get started?
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Getting started is simple! Start making requests no need for api keys or subscriptions or a credit card. We offer detailed documentation and code examples for all popular programming languages.
x402 Protocol
What is the x402 protocol?
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The x402 protocol is an open standard that enables AI agents to pay for API services using micropayments. Built on HTTP 402 (Payment Required), it uses stablecoins on Layer 2 blockchains for fast, low-cost transactions.
Do I need to use x402 to access PicoPayd APIs?
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Yes, x402 enables pay-per-call pricing without subscriptions, which can be more cost-effective for variable usage patterns.
Which wallets support x402?
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Coinbase CDP (Coinbase Developer Platform) is the primary facilitator, but there are 22+ independent facilitators operating today. Any wallet that can sign blockchain transactions on Base or compatible L2s can work with x402.
APIs & Integration
What APIs do you offer?
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We offer validation services (email, phone, domain, IBAN), document services (HTML to PDF, file conversion), media services (image optimization, QR codes), web services (URL shortening, DNS lookup), and financial services (currency exchange rates).
What programming languages do you support?
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Our APIs are REST-based and work with any language that can make HTTP requests. We provide official SDKs and examples for Python, JavaScript/TypeScript.
What is your API uptime SLA?
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We maintain a 99.99% uptime SLA for all production APIs. Our infrastructure runs on Cloudflare's global edge network with automatic failover and redundancy across 200+ regions worldwide.
Pricing & Billing
How does pricing work?
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We offer pay-per-call pricing (via x402). Pay-per-call pricing bills you only for what you use, starting at $0.001 per request.
What payment methods do you accept?
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We accept cryptocurrency payments via x402 (USDC, EURC on Base and compatible L2 networks).
Can I upgrade or downgrade my plan?
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You only pay for what you use no overage cost or paying for credit you don't use.
Security & Compliance
Is my data secure?
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Yes. We use end-to-end encryption for all API requests and responses. We are follow industry best practices for data security. We do not store request/response data beyond necessary caching.
Are you GDPR compliant?
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Yes, we are fully GDPR compliant. We provide data processing agreements (DPAs) for enterprise customers and honor all data subject access requests (DSARs) within regulatory timelines.
Do you log API requests?
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We log metadata for billing and analytics (timestamp, endpoint, response time) but do not log request/response bodies. Logs are retained for 30 days and then permanently deleted.
Support
What support options are available?
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All users have access to community support and documentation. If you wish to have SLAs you can contact us about paid support plans that include email support with 24-hour response times. Enterprise customers get dedicated Slack channels and phone support with 1-hour SLA. Contact our sales team to discuss your requirements.
Do you offer custom integrations?
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Yes! Customers can request custom API endpoints, dedicated infrastructure, and white-label solutions. Contact our sales team to discuss your requirements.